FREQUENTLY ASKED QUESTIONS

Can I order a PAST APOCABOX?

A very limited number of past boxes are available in the Subscriber Only Store here: APOCABOX SHOP

What is the price? Are there any hidden fees?

United States Subscriptions:  $50 + $10.95 (shipping) every 2 months.  Indiana residents are charged an additional 7% sales tax.

We are no longer taking new subscriptions for outside of the United States.

* There are no hidden fees.

What is the billing and shipping schedule?

We charge your credit card for $50 + shipping ON THE DAY YOU SUBSCRIBE and ship your WELCOME BOX the same day.  Then we charge on the 1st of the next billing month and ship on the 15th of that same month.  Below is our exact billing and shipment schedule.

DAY YOU SUBSCRIBE: Charged $50 +shipping: WELCOME BOX SHIPS SAME DAY

FEBRUARY: Billing Date: 2/1, Shipment Date: 2/15  

APRIL: Billing Date: 4/1, Shipment Date: 4/15 

JUNE: Billing Date: 6/1, Shipment Date: 6/15 

AUGUST: Billing Date: 8/1, Shipment Date: 8/15 

OCTOBER: Billing Date: 10/1, Shipment Date: 10/15 

DECEMBER: Billing Date: 12/1, Shipment Date: 12/15

What is your cancellation policy?

There are NO contracts.  You can cancel your subscription at any time for any reason.  WE HATE CONTRACTS!  You can cancel from within your account settings or you can just shoot us an email to unsubscribe@myapocabox.com.

You also have the ability to cancel your subscription, at any time, within your personal account dashboard at the following link: https://apocabox.recurly.com/.  Simply enter your email at the bottom and click RESET PASSWORD to create a password and log in.

What if I want to change my shipping address or billing information?

Please visit the ACCOUNT UPDATE FORM linked below to update billing, shipping, or email address:

ACCOUNT UPDATE FORM

Can I subscribe if I live outside the United States?

We are no longer taking new subscriptions for outside of the United States.

Can I send APOCABOX as a gift?

Of course!  There is an option to mark the APOCABOX as a gift and also enclose a GIFT MESSAGE when you subscribe.  Our 2 BOX GIFT Plan includes a WELCOME BOX and THE NEXT THEMED APOCABOX.

What if I'm not happy with my APOCABOX?

We have a money-back satisfaction guarantee. If you're not happy with a box, simply send it back to us at APOCABOX, 300 S MAIN Street, Sheridan, IN 46069 and we will refund you for the cost of the box ($50.00). We do not refund any charges related to shipping the boxes TO you or FROM you. We only refund the $50.00 charge per APOCABOX. If you’re returning a box, please ensure individually packaged items within the box have not been removed from their original packaging.

I have a product that I'd like to submit to APOCABOX?

Are you a survival craftsman or craftswoman or represent a company offering a unique survival themed product?  We're always looking for the next best thing to include in future APOCABOXes!  If you'd like your product considered for a future box, send an email to customerservice@myapocabox.com.  Include the following: Photo of product, Best wholesale price and Product description.

We're always open to collaborations as well.  Our subscribers love products and packaging that are exclusive to APOCABOX.

I have a YOUTUBE Channel or BLOG. Do you send FREE APOCABOXes for REVIEW?

Yes, if your YOUTUBE channel or BLOG has over 2500 subscribers you may qualify for a FREE APOCABOX to review.  Send your channel/blog info along with your mailing address to customerservice@myapocabox.com for consideration.